Wisdom of Teams, by Jon Katzenbach and Douglas Smith

Teams are fast becoming a flexible and efficient way to enhance organizational performance. Yet today’s business leaders consistently overlook opportunities to exploit their potential, confusing teams with teamwork or sharing.

In this book, two senior McKinsey & Co. partners argue that we cannot meet the challenges ahead, from total quality to customer service to innovation, without teams. The authors talked with hundreds of people in more than fifty different teams in thirty companies to discover what differentiates various levels of team performance, where and how teams work best, and how to enhance their effectiveness. Among their findings: formal hierarchy is actually good for teams; successful team leaders fit no ideal profile; commitment to performance goals is more important than commitment to team-building goals; top management teams are often smaller and more difficult to sustain; and team endings can be as important to manage as team beginnings. The wisdom of teams lies in recognizing their unique potential to deliver results and in understanding their many benefits.

ABOUT THE AUTHORS
Jon R. Katzenbach is a founder of Katzenbach Partners, consultants in the areas of team, leadership, and workforce performance. His published works include Real Change Leaders, Teams at the Top, The Work of Teams, and Peak Performance. Mr. Katzenbach and Mr. Smith are both formerly of McKinsey & Company.

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The First 90 Days, by Michael Watkins

“Watkins provides enough statistics, charts, and checklists to help any newly minted boss roam the halls with confidence.” – Fortune

Fully a quarter of all managers in major corporations enter new leadership roles each year. Whether their assignments involve leading a work group or taking over a company as CEO, they face very similar challenges–and risks–in those critical first months on the job. How new leaders manage their transitions can make all the difference between success and failure. In this hands-on guide, Michael Watkins, a noted expert on leadership transitions, offers proven strategies for moving successfully into a new role at any point in one’s career. Concise and practical, The First 90 Days walks managers through every aspect of the transition, from mental preparation to forging the right alliances to securing critical early wins. Through vivid examples of success and failure at all levels, Watkins identifies the most common pitfalls new leaders encounter and provides tools and strategies for how to avoid them.

ABOUT THE AUTHOR

Michael Watkins is an Associate Professor of Business Administration at the Harvard Business School, where he does research on leadership and coalition building. He is the coauthor of Right from the Start: Taking Charge in a New Leadership Role (HBS Press, 1999), and the author of Leadership Transitions, an HBSP eLearning Program.

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Failure to Communicate, by Holly Weeks

Your stomach’s churning; you’re hyperventilating — you’re in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subordinates to parrying verbal attacks from colleagues, are so loaded with anger, confusion, and fear that most people handle them poorly: they avoid them, clamp down, or give in.

But dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies — in the form of damaged relationships, ruined careers, and intensified problems.

In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations. Drawing on her many years as a consultant and coach to leaders and executives, the author explains:

· Why we turn to ineffective tactics when the heat is on

· How to avoid the worst pitfalls of difficult conversations, and how to pull yourself out if you fall in

· Ways to regain your balance and inject respect into stressful conversations, even when you’ve been confronted, infuriated, or wronged

· Strategies for mitigating aggression and defensiveness, and for clearing the fog of misconceptions

· How to get through the hardest conversations with your reputation and relationships intact

Using proven techniques paired with detailed real-life examples, Weeks equips you with the strategies and practices you need to transform even the toughest conversations.

ABOUT THE AUTHOR

Holly Weeks is an independent consultant and the president of Holly Weeks Communications in Cambridge, Massachusetts. She teaches at Harvard University’s John F. Kennedy School of Government in Cambridge.